中健國際香港國珍(以下簡稱「本公司」)尊重並保護您的個人資料。本政策說明我們收集哪些資訊、如何使用,以及您享有的權利。
1. 我們收集的資訊
- 訂單資訊:姓名、電郵、電話、收貨地址、訂單內容與金額。
- 付款資訊:信用卡/PayPal 付款由 Stripe 或 PayPal 直接處理,本公司不會儲存您的卡號等完整敏感資料。
- 瀏覽資訊:IP 地址、瀏覽器類型、訪問頁面(用於網站分析與安全)。
- 客服交流:您在線客服中的對話內容與留言。
2. 資訊的使用目的
- 處理訂單、安排配送與收款確認;
- 回覆您的查詢與提供售後服務;
- 改進網站體驗與保障網站安全;
- 在您同意的前提下發送產品與優惠資訊。
3. 第三方服務
本網站使用以下第三方服務,相關資料處理受其各自的隱私政策約束:Stripe(支付處理)、PayPal(支付處理)、網站分析工具(如適用)。我們僅向其提供完成服務所必需的資料。
4. 資料保留與安全
訂單資料一般保留 7 年(符合香港會計與稅務要求),客服記錄保留 2 年。我們採取合理的技術與管理措施保護資料,包括 HTTPS 加密傳輸、訪問控制與定期備份。
5. 您的權利
您可以隨時要求查閱、更正或刪除我們持有的個人資料,亦可撤回對營銷通訊的同意。請通過下方聯絡方式提出,我們將在 30 日內回覆處理。
6. Cookie
本網站使用必要的 Cookie 以維持購物車與語言偏好等功能,不使用第三方廣告追蹤 Cookie。您可以通過瀏覽器設定管理或刪除 Cookie。
7. 聯絡我們
📞 852-24933102 / 852-35425518 | ✉️ hongkongtungkai@yahoo.com.hk
地址:香港九龍荔枝角青山道489-491號香港工業中心A座7樓07室
ZHONGJIAN INTERNATIONAL H.K. GUOZHEN (the "Company") respects and protects your personal data. This policy explains what information we collect, how it is used, and the rights you have.
1. Information We Collect
- Order information: name, email, phone, shipping address, order contents and amounts.
- Payment information: card/PayPal payments are processed directly by Stripe or PayPal; we do not store full sensitive card data.
- Browsing information: IP address, browser type, pages visited (for analytics and security).
- Support conversations: messages and inquiries via our online support.
2. How We Use Information
- to process orders, arrange shipping and confirm payments;
- to answer your inquiries and provide after-sales service;
- to improve the Site experience and keep the Site secure;
- with your consent, to send product and promotional updates.
3. Third-Party Services
The Site uses the following third-party services, whose privacy policies apply to their own processing: Stripe (payments), PayPal (payments), and website analytics tools (where applicable). We only share the data necessary to provide the service.
4. Retention and Security
Order data is generally retained for 7 years (to meet Hong Kong accounting and tax requirements); support records are kept for 2 years. We use reasonable technical and administrative measures, including HTTPS encryption, access controls and regular backups.
5. Your Rights
You may at any time request access to, correction of, or deletion of your personal data, and withdraw consent to marketing communications. Please contact us using the details below; we will respond within 30 days.
6. Cookies
The Site uses necessary cookies for functions such as the shopping cart and language preference; we do not use third-party advertising tracking cookies. You can manage or delete cookies in your browser settings.
7. Contact Us
📞 852-24933102 / 852-35425518 | ✉️ hongkongtungkai@yahoo.com.hk
Rm 07, 7/F, Block A, Hong Kong Industrial Centre, 489-491 Castle Peak Road, Lai Chi Kok, Kowloon, Hong Kong